Client · 2018–2020 · Report rationalisation

200–300 reports. 1 FTE permanently on maintenance. Too complex to keep up.

The daily business reporting was built up from 200 to 300 separate sub-reports. Too complex, too fragile: frequent disruptions left the business without steering information. One FTE permanently assigned to maintenance, and it still went wrong regularly.

200–300 9
Reports into key domains
1 FTE 0
Permanent maintenance gone
0
Disruptions after cutover
200–300 sub-reports. One FTE permanently on maintenance. Frequent disruptions.
01
Inventory
Every sub-report linked to the business process. Usage established per owner.
02
Requirements
Workshop per report domain. What does the business actually need to steer?
03
Design
9 key domains. One definition per KPI, documented and approved.
04
Handover
Old reports archived. Teams trained. No parallel world left running.
Stack
MicroStrategy Power BI
Approach
Report rationalisation Requirements per domain KPI definition standardisation Governance framework
A report that needs permanent FTE maintenance isn't a report. It's technical debt.